Terms and Conditions
Jaffa Pole – ‘Find Golden Pack for Trip to Lapland or £1,000’ plus chance to win 1,000’s of prizes
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the Terms and Conditions and by participating all claimants will be deemed to have accepted and be bound by the Terms and Conditions. Please print a copy of these Terms and Conditions and retain for future reference.
- The Promoter: United Biscuits (UK) Limited trading as pladis, Building 3, Third Floor, Chiswick Park, 566 Chiswick High Rd, Chiswick, London, W4 5YA (please do not send any correspondence to this address). (“Promoter”).
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Eligibility: Entry is open to residents of the Great Britain ((GB) England, Scotland, Wales), Northern Ireland (NI) and Republic of Ireland (ROI). Entrant must be aged 18 or over. The following are excluded from entry:
- Directors, management and employees of the Promoter or its holding or subsidiary companies.
- Employees of agents or suppliers of the Promoter, or any third parties who are professionally connected with the competition or its administration; and
- Members of the immediate families or households of (a) and (b) above.
- Requirements: Purchase necessary for GB residents. Residents of NI & ROI may enter the promotion without making a purchase as detailed in clause 12. However, they may also enter after making a purchase. All purchase related entrants must have internet access, smartphone and an email address to participate.
- Promotional Period: The Promotion opens 00:01 on 1st September 2021 and the close date is 23:59 31st January 2022 (the “Closing Date”).
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Entry Instructions: The Promotion is limited to a maximum of one entry per mobile number. To enter:
- Visit any participating store either in person or via their website and purchase a promotional Jaffa Pole product within the Promotional Period. GB residents must retain their original itemised till receipt (the “Receipt”). Residents of ROI & NI who wish to enter without purchase see clause 12.
- Following your purchase, open the product to find out if there is a specially marked golden pack of Jaffa Cakes inside the Jaffa Pole. If you find a specially marked golden winning pack, then follow the instructions on the golden packaging to claim your Main Prize.
- For a chance to win one of the Additional Prizes: Scan the QR code with camera on you’re your mobile. The QR code can be found on the outside of the Jaffa Pole, enter your mobile number and if valid you will be able to play the game.
- The game is a simulation of a mechanical conveyor belt with moving presents moving across the screen. Simply tap the screen on the unwrapped present of your choice and wait for it to be unwrapped to reveal if you are a winner
- All entries for the game must be made before the game becomes disabled at 00:00 on the 31st January 2022
- Entry for the Additional Prizes may only be made using the method described in (c) above. Claims by any other means (for example postal claims) shall not be accepted, subject to clause 12 for residents of NI & ROI.
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The Promoter will not accept:
- Responsibility for entries that are late, incorrect, illegible, incomplete, defaced, corrupt, lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, hardware or software failure of any kind or any other reason; or
- Proof of transmission as proof of receipt of entry to the Prize Promotion.
- No third party or bulk entries. Entries via third parties or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified. If it becomes apparent that either an entrant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data, acting fraudulently or dishonestly in the opinion of the Promoter using identities other than their own or any other automated means in order to increase the entrant’s entries or otherwise acting in violation of these terms, these entrants will be disqualified, and any prize entitlement will be void. Entrants are advised to take care when entering their details; the Promoter is not responsible for mistypes.
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Prizes: There are 3 Main Prizes and 103,000 Additional Prizes to be won.
Main Prizes
1 x Trip to Lapland (GB only) or 1 x €2,500 Cash Prize (ROI only)
Lapland Prize Includes:
- Economy scheduled flights from London to Rovaniemi
- £200 travel allowance
- Transfers to and from Rovaniemi airport and Syote
- 4 nights in 2 x twin/double rooms in the Iso Syote Hotel
- £400 spending money
- Husky Safari for 4
- Visit to a Reindeer Farm for 4
- Specialist Winter clothing provided throughout the stay, including thermal overalls, boots and balaclava for the activities
- All breakfasts and dinners
- Airport taxes
- ATOL bonding
- ClimateCare Carbon Offset
- Specialist agency to handle all the bookings.
- Minimum of 6+ months validity on passports of all travellers.
2 x £1,000 Cash Prizes (GB & NI only) or €1,000 (ROI only)
Additional Prizes
1,000 x Set of four (4) Christmas baubles made from papier mâché
1,000 x Pair of Jaffatastic Christmas socks to fit adult sizes 39 – 44
1,000 x Wicker hamper containing the following products:
- 8 x packs of 10 Jaffa Cakes
- 3 x packs of Jaffa Cake Bars
- 3 x packs of Jaffa Jonuts
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Winner Selection:
Main Prizes
- In order to win one of the Main Prizes you will need to find one of the 3 specially marked golden packs of Jaffa Cakes hidden inside a promotional Jaffa Pole. Jaffa Poles are available throughout the GB, NI & ROI in participating retailers for a limited period. Once they are gone, they are gone.
- The insertion of 3 specially marked golden Jaffa Cake products, will be independently [or ‘independently overseen’ depending on covid situation] and randomly hidden throughout the promotional stock of Jaffa Poles. The promotional Jaffa Poles will all look the same, but when opened, one of the Jaffa Cake products inside will be golden and communicate that it is a winner. The contents of the winning golden Jaffa Cake products will be untouched and contain the product and all relevant information as on a standard boxes of Jaffa Cake products.
Additional Prizes
Winners will be determined by a secure and automatic computer-generated algorithm that produces verifiably random results. Each entrant's chance of winning is based on the promotional volume of 1,146,000 vs the number of Additional Prizes available to be won at the start of the promotion. This percentage chance of winning will not decrease across the promotional period. The number of prizes won will be (statistically) dependent on participation rates. Wins will be allocated independently by the system using an algorithm. Although all prizes will be available to be won, there is no guarantee that they will all be won. -
Winner Notification:
Main Prizes
- If you purchase a winning Jaffa Pole with a specially marked golden Jaffa Cake product hidden on the inside, you will need to submit a valid Prize claim to secure your Prize. Prize claims must be made before 23:59pm 31st January 2022. All entries received after that time will be automatically void and will not be eligible to win or claim a Main Prize.
- Full instructions on how to make a Prize claim will be on the specially marked winning golden Jaffa Cake product and must be followed to successfully claim your Main Prize. As part of the claim process, you will be required to return your specially marked winning Jaffa Cake packaging to the Promoter. Instructions on how to return the winning Jaffa Cake packaging will be given at the end of the on-line claim process. This will be at no cost to participants.
- Winners will be contacted by email or telephone within 7 working days of a valid claim. Should contact not be made then an email will be sent.
- Within 7 working days of receipt of the specially marked golden winning packaging, the Promoter will verify the claim and contact successful winners by email to confirm their claim is a valid winning Prize claim. The Promoter will use reasonable efforts to contact winners. If a winner cannot be contacted or is not available after reasonable efforts by the Promoter, the Promoter is not obliged to award a Prize to them.
- Winners of cash prizes will also need to provide details of a valid UK or Irish bank account number and sort code in their name to receive the cash prize.
Winners will be notified that they have won instantly on screen. GB winners will be required to provide an image of their original itemised till receipt along with their full name, date of birth, full postal address including postcode and email address.
Once proof of purchase is validated a confirmation email will be sent to the email address provided.
The prizes will be delivered within 28 days of email confirmation.
Winners of a Free 10 Pack Product Coupon will need to follow on screen instructions which will allow them to print their coupon at home. Coupons are valid at participating retailers, must be used by within 3 months from the day they are printed and will have separate terms & conditions. - Purchase necessary for GB residents. Please retain your original itemised till receipt as this may be required to validate a winning claim for the Additional Prizes.
- Strictly one claim per household.
- Entry is by mobile only. Only one entry per person during the promotional period. For the avoidance of doubt only one unique mobile number will be accepted per person, and a person can use this mobile number to enter only once. Any entrant using multiple mobile numbers to enter the promotion will be disqualified and any prize entitlement will be void. A mobile number can only be used by one person and it cannot be shared within a household.
- No purchase necessary in NI & ROI. For an equal chance to win a prize, for NI & ROI residents only send your full name, postal address in NI and email address to Jaffa Poles NPN (7083), PO Box 906, Chilton, Aylesbury, HP22 9HR UK to arrive by the Closing Date. Late entries will be disqualified. One entry per envelope, per person, per week. The promoter will enter the NPN entrant into the Promotion and will be given a fair and equal chance of winning. Winners only will be notified.
- GB resident receipts must be dated within the Promotional Period.
- In the event of unforeseen circumstances, the promoter reserves the right to replace entire prizes or prize components with prizes of equal or greater value. There will be no cash alternative.
- The Promoter reserves the right to amend or withdraw the Promotion if deemed necessary due to circumstances outside of its reasonable control.
- The Promoter’s decision is final on all matters relating to the Promotion.
- If the Promoter has reasonable grounds for believing that an entrant has contravened the Terms and Conditions, the Promoter reserves the right to select an alternative Winner.
- All main prizes claimed will be announced through our social media channels within 14 days of the claim being verified.
- The Winners’ surnames and counties shall be available by sending a stamped self-addressed envelope to Jaffa Poles Winners List (7083), PO Box 906, Chilton, Aylesbury, HP22 9HR and will be available for a period of 4 weeks from 31st January 2022.
- By entering this Promotion, each entrant acknowledges that if he or she is a Winner, his or her surname and county may be disclosed to persons enquiring, where permitted by law. Any entrant may object to their information being made available in this way or may request that the amount of information made available be reduced, by contacting the Promoter. In these circumstances the entrant acknowledges that the Promoter may nevertheless disclose such information in full to the Advertising Standards Authority if required to do so.
- The Promoter will verify the eligibility of entrants. The Promoter will require such information that it considers reasonably necessary for this purpose and a Prize may be withheld unless and until the Promoter is satisfied with the verification.
- Where a Winner has been found to be in breach of any of these Terms and Conditions and in particular where a person is in breach of the entry restrictions, the Promoter may nevertheless still enforce its right to disqualify that person and require the return or reimbursement to the Promoter of any Prize even where a prize has been awarded and/or actually provided to the entrant or Winner in question.
- The Promoter makes no representation or warranty in relation to any Prize provided. Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded. To the fullest extent permitted by law, we hereby exclude and shall not have any liability to any entrant or Winners in connection with or arising out of this Promotion howsoever caused, including for any costs, expenses, forfeited prizes, damages and other liabilities, provided that nothing herein shall operate so as to limit or exclude our liability for personal injury or death caused by our negligence or liability for fraudulent misrepresentation. For the avoidance of doubt, this paragraph shall also apply in respect of any prize provided by a third-party provider.
- If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
- If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation.
- Winners may be invited to participate in reasonable publicity arising from the Promotion with no further compensation.
- This Promotion is governed by English Law and entrants submit to the exclusive jurisdiction of the English courts.